Terms of Service
Services
All engagements are defined in a written agreement or proposal before work begins. The scope, deliverables, timeline, and price are agreed in writing. No work starts without a signed agreement or written confirmation from both parties.
Payment
Project work is invoiced 50% upfront and 50% on completion unless otherwise agreed. Retainers are billed monthly in advance. Invoices are due within 14 days of issue. Late payments accrue interest at 2% per month.
Ownership
You own everything we build together. Upon final payment, all assets, accounts, logins, and intellectual property produced under the engagement transfer fully to you. We retain no ongoing rights.
Confidentiality
Both parties agree not to disclose confidential information shared during the engagement to third parties without consent. This applies to strategy, data, and client identities.
Limitation of liability
Our liability is limited to the fees paid in the 90 days preceding any claim. We are not liable for indirect or consequential losses, including lost revenue or profits. Marketing results depend on many factors outside our control.
Termination
Either party may end a retainer with 30 days written notice. Work in progress is invoiced pro-rata. Project agreements may only be terminated if materially breached, with 14 days to remedy the breach.
Last updated: June 2026