Process

A process you can watch working.

It starts with a free Google profile setup. Then the work runs every week, and one page a month shows what happened to your calls, bookings and reviews, without you chasing anyone.

The four steps

  1. Free setup

    Your Google Business Profile claimed, verified and filled in: hours, menu or services, categories, photos and the first posts. It costs nothing for new clients, and it is usually the single biggest fix a local business can make. We also look at your reviews, website and social so the plan starts from what is actually there.

    What you get

    • Google Business Profile claimed, verified and completed
    • A recorded look at your reviews, website and social
    • Logins and access set up, with you as the owner
  2. Plan

    One page that says what will be posted, fixed and built each month, and which number it should move: calls, bookings, direction requests or reviews. It follows your seasons, events and menu changes, so the work fits how your business actually runs.

    What you get

    • One page: what gets posted, fixed and built each month
    • The number each month is judged on
    • One named point of contact
  3. Every month

    Posts go out, reviews get answered, listings stay correct, and your website stays up to date. You send phone photos and news when you have them. Everything else is handled, and if something is going to slip you hear about it first, with the reason and the new date.

    What you get

    • Posts, review replies and listing updates on schedule
    • Website and menu updates on Growth and Pro
    • Early warning, with a reason and a new date, if anything slips
  4. Report

    One page a month in plain language: what was done, what happened to calls, bookings and reviews, and what changes next. If something underperformed, the report says so, along with the fix.

    What you get

    • A one-page monthly report in plain language
    • Calls, bookings, direction requests and reviews
    • What changes next month, and why

What we measure

The numbers a local business feels.

Not likes or impressions. Every monthly report leads with the numbers that put people through your door: calls, directions, reviews and bookings.

Calls from Google

Illustrative

Taps on the call button in your Google listing, counted every month.

Direction requests

Illustrative

People asking Google Maps for the way to your door.

Reviews and rating

Illustrative

New Google reviews each month, and where your star rating sits.

Bookings and orders

Illustrative

Reservations, room bookings and orders that started online.

Profile and search views

Illustrative

How often you show up when people nearby search.

Cost per booking

Illustrative

On the Pro plan: what one booking from ads cost you.

Process questions

Week to week.

A complete Google profile and fresh posts often bring more calls and direction requests within weeks. Local rankings and reviews build over two to four months, then keep growing.

About half an hour at kickoff, then phone photos and news whenever you have them. We handle the rest and keep you updated in writing.

Access to your Google profile and social accounts, your menu or price list, and a few photos a month. We show you exactly what to capture.

Your move

Let’s get you found.

Send your business name and city. Within 48 hours you get a free video check of your Google listing, reviews and website, plus free profile setup and half off your first month if you join.